Hi Sharon,

When you have purchased the software once, you will gets your licence code. You can also check your licence code by using below points:

1. You can retrieve it using the Lost Code tool, by having the license details sent to the email address used for your purchase.
2. View all your licenses by visiting the ReviverSoft account section.

Using this licence code, you can install the software directly. If the licence key is not working for your purchased Reviversoft product, please make sure that the below points are not causing the problem in the activation.

1. If you copy a space at the start or end of the license code, it will cause the license code not to work.
2. If you are using the license details from a different product, you will be unable to complete the activation. All ReviverSoft products are different and require separate purchases and licenses. You need a license code for your purchased product only.
3. If you have typed in the license code incorrectly, it will not work. In order to avoid this, you should copy the complete license code from your purchase confirmation email and then paste it directly into the activation window.
4. Do ensure that your internet connection is working correctly and that you have checked your firewall settings. You can either temporarily disable your firewall or add an exception for the Reviversoft product.
5. Do a check of your computer’s date and time. An incorrect date might cause the reviversoft server system to think that your license code has already expired.

Please cross check if you are not having registration issue due to the above mentioned reasons.

Also note that the Licence key for Reviversoft product would not work if you are using it on any other machine than the one you have used it before.

If it still doesn't work, then you need to contact the support team at the below link.

www.reviversoft.com...

Regards,
Lokesh