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Why did you debit my card without my consent


Asked by
Sai Prasad
2018/03/14 06:58
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You debited my credit card without my consent and renewed the a/c. Why ???? Is this behaviour not considered as a scam ?
Operating System:
Windows 8.1
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Answered by
Christian Velasco
2018/04/03 09:53
Hello Sai,

Thank you for posting your concern here and I apologize for the inconvenience caused.

If you have previously purchased a product from us, we would like to assure you that you will not be automatically charged for the product renewal.

When your product is due for renewal, you will be sent a reminder by email. It will then be your choice whether you choose to renew or not.

However, if you have been charged without your consent, please contact Reviversoft support team at support@reviversoft.com for further assistance regarding your concern.

You can also contact support from the link provided below.
http://reviversoft.c...

Looking forward to hearing from you.

Sincerely,

Christian



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Answered by
Lokesh Yadav
2018/05/20 05:18

0 votes

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0
Hi Sai,

If you have previously purchased a product from Reviversoft, you can be assured that you will not be automatically charged for the product renewal.

When your product is due for renewal, you will be sent a reminder by email. It will then be your choice whether you choose to renew or not.

However, if you have been charged without your consent, please contact Reviversoft support team at below link:

http://reviversoft.c...

Your issue will be resolved as soon as possible.

Regards,
Lokesh
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